Shipping Info for

Why isn't there tracking information in my order?

If you can't see any tracking data in your shipment and the estimated delivery date has not yet passed, your package should still arrive on time. Yow will discover some common explanation why tracking stats are unavailable on our Tracking Shipments Help page.

Why your order did not get free shipping.

Both the items ordered along with the shipping address have to be eligible for FREE Shipping. FREE Shipping page has details about what items and addresses are eligible.

Free Shipping

To take advantage of FREE Shipping:

  • Place at least $25 of eligible merchandise in your Shopping Cart.
  • Proceed to checkout.
  • Ship your items to one single U.S. address.
  • Select "Group my items into as few shipments as possible" as the shipping preference.
  • Select FREE Shipping as the shipping speed. The transaction will be delivered within 3-8 business days after all of the items are available to ship (including pre-order items).
  • Place your order, and enjoy the free delivery!

International Shipping

We gladly accepts orders from globally. Available products, shipping rates and fees can differ with regards to the delivery address for the order.

To see the shipping rate information specific to your order's destination, find your region.

There may be limitations on where and whether vendors offer international shipping. For details, visit our the vendors international shipping details page.

Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages may be subject to the customs fees and import duties of the nation in which you have your order shipped. These charges will always be the recipient's responsibility. For additional details, read about Restrictions (which apply at all international shipments) and Import Fees Deposits within the resellers Foreign shipping page.


The following items can be shipped to just about all destinations outside the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

Additionally, some products inside the following categories:

  • automotive
  • baby
  • clothing
  • electronic devices
  • health and personal care
  • home
  • industrial and scientific
  • jewelry
  • pet supplies
  • shoes
  • software
  • sports goods
  • tools
  • toys
  • games
  • watches

May be shipped to the following countries:

  • Australia
  • Austria
  • Bahrain
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Jordan
  • Kuwait
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Panama
  • Peru
  • Philippines
  • Portugal
  • Poland
  • Qatar
  • Romania
  • Saudi Arabia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • UAE
  • England
  • Uruguay
  • Venezuela

All products shipped to those countries via Priority International Shipping, also in certain cases product shipped via Standard or Expedited International Shipping, are included in the program and an import fees deposit is collected with them. For further info on this particular service sell the vendors shipping information and facts website page.

* Note: Books that need special handling because they are extremely heavy (including, multi-volume sets) may not be shipped outside of the U.S. If this is the case, it will be noted on the product detail page.


For products shipped internationally, please note that any manufacturer warranty might not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings are probably not in destination country languages; the items (and accompanying materials) might not be made in accordance with destination country standards, specifications, and labeling requirements; and also the products might not comply with destination country voltage along with electrical standards (requiring utilization of an adapter or converter if appropriate). You will be responsible for assuring the product may be lawfully imported to the destination nation. When ordering the recipient is the importer of record and must observe all legal guidelines within the destination country.


Your privacy is important to us, and we know you care about how information regarding your order is utilized and shared. We wish our international customers and customers shipping products internationally to know that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, for our international carriers, and such information may be communicated through carriers to customs authorities in an effort to facilitate customs clearance and observe local laws.

If the order is a gift, the package is marked "Gift," although the cost of the item remains stated on the customs form.

Customs authorities demand price of the gift item to be stated directly on the package.

Returns & Replacements

The above terms (including, if applicable, terms based on the Import Fee Deposit) also apply to the shipment of any replacement product which could be shipped should there be a problem with the original shipment. In case you return a product to us, you will be the exporter with the destination country. Title and chance of loss transfer to us upon receipt at our fulfillment centers. For more information please use the "Contact Us" form page.

Shipping Rates and Times by Geographic Region

When orders shipped internationally reach the destination country, they may be susceptible to customs clearance procedures which could cause delays beyond original delivery estimates.

Vendors could possibly have policies that vary from our conditions. For items you have purchased from a seller, please visit the applicable seller's policies for any other stipulations which may affect your purchase of such goods.

Shipping to APO, FPO, or DPO

Standard Shipping Deliveries may take longer--up to A three-week period for APO, FPO, or DPO addresses. Find what you're shopping for online. The best products and the best savings.